1.
eBay Fires Customers - Think customers: The 1to1 Blog
eBay Fires Customers. Last week eBay announced it will increase the fees it charges to those who sell items through its online stores. ...
2.
Turning Data Into Dollars
The last thing a customer wants is to be treated like a faceless number in a database. Ironically, that number may be connected to a wealth of information ...
3.
Who’s Minding the Data?
Who’s Minding the Data? Hot Topic: Database/Analytics ... Data governance is as much an organizational issue as a technological one. Don't miss out! ...
4.
1to1 Privacy Case Study: Veda Advantage Credit Agency Becomes a ...
Aug 1, 2008 ... This customer privacy case study shows how Veda Advantage changed its customer strategy to focus on trust and make money at the same time.
5.
Taxicab Confessions - Think customers: The 1to1 Blog
Mar 11, 2009 ... Taxicab Confessions. Last week my husband John lost his cell phone in a New York City taxicab when it fell out of his pocket. ...
6.
Taxicab Confessions - Think customers: The 1to1 Blog
Mar 11, 2009 ... Last week my husband John lost his cell phone in a New York City taxicab when it fell out of his pocket. Lucky for him, the cab driver ...
7.
Mexico's Banco Bital Wins with Service
Mexico's Banco Bital has the strongest Customer Relationship Management (CRM) strategy among banks in Latin America, in part due to the wide array of ...
8.
Making Customer Service Effective and Efficient
As more companies use their service agents (CSRs) to gather customer information, learn more about those customers and build one-to-one relationships, ...
9.
Laura Pfeifer Biography
Customer Strategy, Retention, Loyalty – 1to1Media.com, a multi-media resource for Customer Strategy ideas including Customer Strategy, Retention and Loyalty ...
10.
Verizon Wants to Double-Dip on Text Messages - Think customers ...
Verizon Wants to Double-Dip on Text Messages ... It wants an additional three cents per message from the sender. Despite the revenue Verizon ...