1.
Kramer & Associates - Leaders in Call Center Consulting
Our Consulting Services. We specialize in the following key customer contact ... Cigna HealthCare “If I were starting a call center from the ground up or ... Mortgage & Home Finance; Outsourcers Service Firm Evaluation & Selection ...
2.
Kramer & Associates - Leaders in Call Center Consulting
Kramer & Associates is a vendor neutral, non aligned call and contact center consulting firm specializing in improved efficiency and effectiveness in for ...
3.
Kramer & Associates - Leaders in Call Center Consulting
Kramer & Associates is a vendor neutral, non aligned call and contact center consulting firm specializing in improved efficiency and effectiveness in for ...
4.
Kramer & Associates - Leaders in Call Center Consulting
Kramer & Associates is a vendor neutral, non aligned call and contact center consulting firm specializing in improved efficiency and effectiveness in for ...
5.
Kramer & Associates - Business Process Reengineering
We offer business process redesign/reengineering (BPR) for call/contact ... An example of an end-to-end business process flow is mapped for analyses and ...
6.
Kramer & Associates - Leaders in Call Center Consulting
Vendor-neutral technology assessment and selection. ... We have remained a vendor-neutral, full service call center consulting practice to offer expert ...
7.
Kramer & Associates - Call Center Start-up
Call center experts, Kramer & Associates helps start or expand call centers, including planning, management, and implementation of technology, HR, staffing, ...
8.
Kramer & Associates - Business Process Reengineering
We offer business process redesign/reengineering (BPR) for call/contact ... An example of an end-to-end business process flow is mapped for analyses and ...
9.
Kramer & Associates - Business Process Reengineering
We offer business process redesign/reengineering (BPR) for call/contact center ... An example of "as is" and "to be" workflow process maps are shown below: ...
10.
Kramer & Associates - Leaders in Call Center Consulting
Kramer & Associates is a vendor neutral, non aligned call and contact center consulting firm specializing in improved efficiency and effectiveness in for ...