1.
The ISO 20000 Service Delivery Library
A library of resources to support ISO 20000 service delivery. ... Information Security Incident Ticket template – a guide on what data to gather on ...
2.
The ISO 20000 Outsourceing and Other Issues
These include a sample outsourcing agreement, as well as introductions to various related frameworks. The following pages were extracted directly from these ...
3.
The ISO 20000 Training Presentation (Executive)
The ISO 20000 training presentations. An entire library of items and materials to support the implementation of ISO20000.
4.
The ISO 20000 Outsourceing and Other Issues
These include a sample outsourcing agreement, as well as introductions to various related frameworks. The following pages were extracted directly from these ...
5.
The ISO 20000 Strategy Template
The ISO 20000 strategy template document. An entire library of items and materials to support the implementation of ISO20000.
6.
The ISO 20000 Release Process
The ISO 20000 release process library. An entire library of items and materials to support the implementation of ISO20000.
7.
The ISO 20000 Standards
The ISO 20000 Standards themsevles. An entire library of items and materials to support the implementation of ISO 20000.
8.
The ISO 20000 Toolkit
The two ISO 20000 standards are of course relatively complex documents. Both the Specification and the 'Code of Practice' require effort and commitment to ...
9.
The ISO 20000 Toolkit
An entire library of items and materials to support the implementation of ISO 20000.
10.
The ISO 20000 Toolkit Purchase Page
An entire library of items and materials to support the implementation of ISO 20000.